Shipping and Returns Policies
Local Pick-up
What’s better than next day shipping? Local pick-up! Orders placed on our website with local pick-up selected can be picked up from our Leesburg store location between 10 am and 6pm Monday through Saturday. If you are picking up the same day as your order, please give us approximately one hour to process and package your order for pick-up.
Shipping Policy
All domestic orders are shipped via USPS First Class Mail, Priority Mail, or other equivalent within 2 business days of your order date. Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via standard shipping unless you select an alternative. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.
Current Shipping Rates
- Over $100 – USPS Priority Mail FREE
- Under $100 – USPS Priority Mail $6.00
Return Policy
If you are not completely satisfied with your new purchase, we are happy to exchange or give store credit within 14 days of your purchase date.
All item(s) MUST have tags attached and be in new condition, unworn and unwashed. We do not accept merchandise returned with signs of wear, damage or alteration. Must be free from stains, odors or any condition that would prevent the item(s) from being sold as new. If the item is in an unsellable condition, you will be notified immediately and the item will be returned to you.
Returns are eligible for merchandise mailed back to us within 14 days of your order date and the cost of your item(s) will be applied towards your exchange or a Knight’s Apparel and Gifts store credit. Once your return is received, we will process it as quickly as possible and notify you via email that your item(s) were received along with your store credit. You may redeem the credit online or in the store.
ALL Clearance Items and discounted merchandise are Final Sale. No exceptions.
Return Your Items To:
Knight’s Apparel and Gifts
ATTN: Returns
1545 B US Hwy 19 South
Leesburg, GA 31763
We do recommend using a shipping service with tracking information to ensure it arrives as expected to us. Without tracking, we cannot always guarantee that we will receive your return.
- Returns after 14 days will not be accepted.
- Original shipping charges are non-refundable. The customer is responsible for paying any shipping costs for item(s) to be exchanged or returned.
- No refunds.
How To Return Items To Knight’s Apparel and Gifts
Within 14 days of the purchase date, put all item(s) to be returned in a box/package. Attach a shipping label to your box/package. Please make sure there are no other labels or barcodes on the box. Customers are responsible for all return shipping charges.
Ways to ship: schedule a USPS pick-up online, hand it to your local USPS postman or drop it off at a United States Postal Office location near you.
Please allow 2-5 business days after we receive your package for your store credit to be issued. A $6.95 credit will be deducted from your store credit per returned package.